Cyber Insurance

We manage cyber insurance claims arising from actual or suspected cyber security incidents, including data breaches, system intrusions, ransomware attacks, and operational disruption.

Our services include:

• Adjustment of first-party losses, including data restoration expenses and business interruption losses
• Assessment of third-party liabilities arising from claims, regulatory actions, investigations, or proceedings
• Analysis of forensic investigation costs and review of crisis management and public relations expenses

Cyber Retail

We assist with cyber claims affecting consumer-facing businesses and digital platforms offering financial products, where customer data, payment systems, or online operations are compromised.

Our services include:

• Assessment of monetary losses arising from theft of funds
• Evaluation of losses resulting from phishing and social engineering incidents
• Review of operational disruption and customer impact

Cyber Crime

We adjust claims arising from cyber-enabled financial crime, including business email compromise, phishing, impersonation fraud, and unauthorised fund transfers.

Such claims often engage both cyber and crime policies, requiring careful analysis of causation, policy response, coverage triggers, and loss allocation.

Business Interruption

We have dedicated capability to assess business interruption losses arising from cyber incidents, supported by detailed financial analysis.

Our approach focuses on evaluating loss of revenue, increased cost of working, and the financial impact of system downtime in accordance with policy terms.